Privacy policy

Last updated: August 19, 2024

This Privacy Policy explains how GooseWayne ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from goosewayne.store (the "Site"). It also applies to other communications you may have with us regarding the Site and its services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to any user of the Services, including customers, website visitors, or individuals whose personal information we collect under this Privacy Policy.

Please read this Privacy Policy carefully. By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please refrain from using or accessing the Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, legal obligations, or regulatory needs. When we do, we will post the revised Privacy Policy on the Site and update the "Last updated" date. We will also take any other steps required by applicable law.

How We Collect and Use Your Personal Information

We collect personal information about you from various sources to provide the Services, as described below. The type of information we collect and use may vary depending on your interactions with us.

In addition to the uses outlined below, we may use the information we collect to communicate with you, enhance or improve the Services, comply with legal obligations, enforce our terms, and protect the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on your interactions with the Site. "Personal information" refers to data that identifies, relates to, or can be associated with you. Below are the categories of information we collect:

Information You Provide Directly

Information you submit to us through the Services may include:

  • Contact details: Your name, address, phone number, and email.
  • Order information: Billing and shipping addresses, payment confirmation, email, and phone number.
  • Account details: Username, password, and security questions for account security.
  • Customer support information: Messages and content you submit through our customer support channels.

Certain features of the Services may require you to provide information directly. You may choose not to provide this information, but doing so may limit your ability to access specific features.

Information We Collect Automatically

We automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Device information
  • Browser information
  • Network connection data
  • IP address
  • Interactions with the Site and Services

Information We Obtain from Third Parties

We may also receive information from third parties, including:

  • Vendors and service providers: For example, Shopify and payment processors.
  • Payment information: From processors who handle your payments to fulfill your orders.
  • Online tracking technologies: Information gathered from emails or advertisements, as well as data from third-party platforms.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide and maintain the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, and handling returns. We may also enhance your shopping experience by integrating with Shopify services that you may choose to use.

Marketing and Advertising

We may use your personal information for marketing purposes, including sending promotional communications by email, text, or mail, and to show you ads for products or services. This may also involve personalizing the content and advertisements shown to you.

Security and Fraud Prevention

We use personal information to detect and respond to fraudulent or illegal activities. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any compromise of your account, contact us immediately.

Customer Support and Service Improvement

Your personal information helps us provide customer support and improve the Services. This is in our legitimate interest to maintain our business relationship with you.

Cookies

We use Cookies to power and improve the Site, including remembering preferences, running analytics, and optimizing user experience. For details on Cookies used by Shopify, refer to Shopify's Cookie Policy.

Most browsers accept Cookies by default. You can choose to remove or block Cookies, but doing so may negatively affect your experience with the Site.

Disclosure of Personal Information

We may share personal information with:

  • Vendors and service providers: For services such as payment processing, IT management, customer support, and shipping.
  • Business and marketing partners: To offer you services and tailor advertising.
  • Affiliates: Within our corporate group to run our business.
  • In the event of a business transaction: Such as a merger or sale.

We do not sell or share your sensitive personal information without your consent or for the purpose of inferring characteristics.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices, security, or accuracy. You should review their privacy policies before providing any personal information.

Children's Data

The Services are not intended for children. If a parent or guardian becomes aware that a child has provided us with personal information, they should contact us to have it deleted.

Security and Retention of Your Information

We strive to protect your personal information, but no security measures are perfect. Retention periods vary based on factors such as your account status, legal obligations, and business needs.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access/Know
  • Right to Delete
  • Right to Correct
  • Right to Portability
  • Right to Restrict Processing
  • Right to Withdraw Consent
  • Right to Appeal

You may exercise these rights by contacting us at support@goosewayne.store or using the information below. We will verify your identity before processing requests and will not discriminate against you for exercising these rights.

Contact Us

For questions or concerns regarding this Privacy Policy or your personal information, contact us at:

Email: support@goosewayne.store
Address: 5868 Deersprings Rd., Cicero, NY, 13039, US